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Will I get the "hard sell approach"?

Definitely not, once the survey is carried out for your project you will be given a price either there and then, via post or email depending on the job/what you prefer, and the decision is left with you.  You can contact us on the "contact us page link" to request an idea of the cost.

Do we offer supply only?

No

Will we do the work if you supply the materials?

No, as we would not be able to guarantee on the work.  Most people will get the cheapest supplies available but then realise that the quality is poor.  We know our sources well and although they may not be the cheapest around, the quality is good.  In most cases we pick up and select the products for each job we do.  Ultimately our reputation is based on doing a great job and we cannot do this with lower quality products. 

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Fencing 

A site survey will be carried out before hand.

Is there a standard cost for fencing?

No - All fencing projects are different and the price quoted reflects will reflect both the cost of the materials, removing and disposing of the waste and labour. 

We ensure we do a quality job and do not take short cuts which may take more time on our part but once we quote you for a project we will stick to that price (unless you ,as the customer make changes).

If a hedge needs pulling out first then this will cost extra and be classed as a separate job/project.

What panel options do I have?

There are many different panel options.  The  waneyedge panels are the most economic with the flat-top closeboard  panels being a little more each. Dome-top panels are more expensive as there is more work involved in their production.     Generally the fancier the panels the more expensive they will be.  

Should I put the good side of the fence on the neighbours side?  

In the past, more through courtesy than anything else people put the good side of a fence on the neighbours side and the frames side on their side. 

This was also to reflect who's boundary it was. Nowadays the majority of customers will have the good side of the panel on their side  "as they are paying" but there are no definitive rules. No matter how the fence looks the owners deeds show who owns what boundary.

If the next door neighbour has children then it might be a good idea to have the framed side on your side so the children cannot climb up the backing rails

Will I need to paint the fence straight away?

All panels that we use are pressure treated and dipped in preservative.   They will not need painting for a year or two.  

Warning - when painting any timber product - If you paint your fence a really dark colour and the fence is subject to constant sun it may heat up the panels and dry/crack them out or cause warping.   

This is not a reflection of the quality of materials.

If you test this by placing a dark piece of timber in the sun you will feel it absorb the heat and get hotter and hotter.

Will smaller fence panels be cheaper?

Panels may vary in size but there is not a great price difference of a 3ft high panel to a 6ft high panel as there will be the same amount of work involved to prepare the area, dig out the post holes and remove any concrete prior to the new installation.

Timber posts - will they show cracks?

When exposed to extremely sunny areas timber posts/sleepers/all timbers will dry out and show cracks and may warp in some extreme conditions.    This is a natural process and not a reflection of the quality of materials used.

When the timber gets wet the wood will swell and the cracks reduce.

There are loads of companies offering fencing, what should look for/be wary of?     

Some companies/individuals will offer really cheap prices. 

As with most things in life you get what you pay for and cheap prices generally mean the products used are not the best quality.  Also the installation may be carried out by unskilled labourers

It might look great initially but I have had to correct/replace jobs where the panels fallen apart after a year, where posts have not been put the ground deep enough/have been moved by the wind and even posts put into the soil with no concrete used/just a few bricks.

Also ensure the company/person you deal with has liability insurance in case they go though a water, gas or electrical source.

Is the company/business a registered "Trusted Trader" with the local Council?

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Waste

It costs to dispose of waste, some individuals/contractors may not want to pay this cost and revert to fly tipping.  The waste officially belongs to you until properly disposed of and if it is tracked back to your property the local council will charge you for any cost incurred in the clean up process.

Is the company/business a registered "Trusted Trader" with the local Council?

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Decking

Can I lay a new deck on an existing concrete base or garage base?

No - Decking needs to be built so that the water runs off the deck and it is important to have an air gap underneath so the air circulates and keeps the deck from rotting.  It is unlikely that an existing base will match the levels needed for the deck as it should be designed so the water runs into a drain.  When we build a deck the frame plus the decking board is about 10 inches deep.

I've just bout a deck kit - would you install it? 

Definitely not - These kits are designed be installed on a customised concrete base, the timbers within are not substantial and will give a limited life.  I wouldn't touch one as our reputation is based on the installation of quality products.

Decking kits are cheap for a reason! whilst a proper deck, built properly will last 10-15 years if not more as long as it is treated regularly.

Will the decking need painting?

The decking will be fine for year but we would recommend adding an wax/oil based treatment as soon as you can. 

Over time dust and dirt will collect in the ridges and will have to be removed before treatment so it is best to treat the wood whilst it is brand new and clean.  Use a good brand name like Ronseal or Cuprinol, don't go cheap or you may spoil the look of your deck and always test a bit first as the colour on the tin doesn't always look the same once applied.

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Patios -  The price will depend on the amount of work involved.  In some cases digging out a small area can produce tonnes of waste.  We do not "blob" the slabs which is a cheap and quick way of laying them.

This is when some contractors put a blob of cement in each corner of the slab and then lay them.  This method leaves voids under the slab which will break if something heavy is dropped on it as well as the fact that it may not stay secure.

We lay a base consisting of crushed limestone which will be compacted and the slabs laid on a full bed of sand/cement. 

The price also depends on the type of slabs chosen as some such as natural flagstones can be expensive.

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Landscaping - This cannot be defined as every customer wants something different                                        

*Will all of the waste be taken away?                                                                        

This will depend on the size of the job.  Sometimes where there is a lot of concrete/waste a small skip or grab hire may be required. at additional cost.

Will I need to provide access to mains power?

Having mains power is more convenient when using tools like jackhammers, electric diamond saws etc. but in the event it is not available we have portable generators that can supply power on-site. This is especially useful if the fence is required on a new building plot before the house is built.   






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