By agreeing to contract with Abbey Decking Systems & Fencing Services you agree to comply with all of the following terms and conditions which are not all encompassing and may have (in addition to the aspects below), further definitions depending on the type of project requested/carried out. 

These terms and conditions may be updated at any time.

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Access/permission to work in dangerous areas - Where applicable the customer may need to apply for access for work to be completed. 


Any work which needs to be completed near railway lines or other potentially dangerous areas may need permission and companies like the railway will issue large fines to those who are not authorised to be on their land/property.


Some customers have extensions and the only access is through their house.  We would not be prepared to bring materials in this way so please ask a neighbour if we can bring in materials via their garden.  It may be the case that you have a garage which can be used for access.


Neighbour's/parking - Please discuss the fact that you are having the work done with your neighbour's.  Some projects require tonnes of materials such as stone, sand and concrete either bringing in or taking out of a garden.  If space is really tight ask if we may park in an area that they usually use or on their driveway (when they are at work) if you don't have one or in the case that a skip is already placed on your drive as part of the project.


We will not take on projects where there are issues with little or no access.

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Boundaries - Due to legal statutes we will only replace fencing where existing fencing is sited.  It is not our responsibility to redefine where old or new boundaries are sited. 

This is detailed within the owners deeds.and should be agreed with the neighbours in advance if any changes will be made and solicitors input may be required.

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Contaminated ground - Customers must inform us if the area/ground has been used for other purposes in the past - chemically contaminated ground or areas used in the past as landfill etc. may mean that additional costs are incurred.

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Completion time-scales - These can only be estimated due to the nature of the weather. 

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Measurements of projects  - these will vary in some instances compared to the initial plans.

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Planning permission/consent - It is solely the responsibility of the customer or home owner to ensure that they have the required planning permission for the proposed work to be carried out. 

Abbey Decking Systems & Fencing Services will provide a quote for the work and carry out the project with the understanding that planning permission (where required) has been obtained by the responsible person and will complete the related project without any liability what so ever.

It is the responsibility of the home owner or responsible person to contact the local planning department if they are unsure of the legality of any proposed project to ensure that they are following their local planning rules.

Abbey Decking Systems & Fencing Services have the ability to complete many variations in respect of differing projects including general projects/bespoke and those designed by the customer.  We will provide the highest quality of service possible.

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PAYMENT

IMPORTANT INFORMATION BELOW:

Full payment must be made on completion of the work.  We have suppliers to pay within set time-scales and appreciate prompt payment.

Additional costs - In some situations additional materials may be required such as additional top soil, decking boards, bark etc. depending on the project.  This will be referred to within the quote.

Any "extras" will be charged for if they are not discussed and agreed at the initial planning stage. The quotation will detail all work to be done for the agreed price.

All materials remain the property of Abbey Decking Systems & Fencing Services until payment has been made in full. 

By agreeing to contract with Abbey Decking Systems & Fencing Services you agree that supplied materials can be removed from your property if you have not paid for them in full.